# A Community Food Bank: answers and explanations

Testmigo Practice Test 5, Listening Part 2

Source: Written by Testmigo.

## Answer key

| Q | Answer | Proof |
| --- | --- | --- |
| 11 | trolley | big green trolley just beyond the tills |
| 12 | spreadsheet | These days they go straight onto a spreadsheet |
| 13 | seals | jars and packets with broken seals are taken out |
| 14 | oldest | the oldest stock sits at the front |
| 15 | leaflet | slip a leaflet into every box with a few simple recipes |
| 16 | D | they're what we run out of most often |
| 17 | F | we simply can't take risks with people's health |
| 18 | C | bring it directly to us at the warehouse |
| 19 | B | anyone who'd like some just has to ask when they collect their food |
| 20 | H | let us buy whatever's running low |

## Why these answers are right

**11. trolley.** Joanne says the collection point is now a big green trolley just beyond the tills, where shoppers drop items on their way out. Past the checkouts in the flow-chart paraphrases just beyond the tills, so the answer is trolley.

**12. spreadsheet.** After the crates are weighed, Joanne explains that the weights now go straight onto a spreadsheet, which shows whether donations are rising or falling. Recorded on in the flow-chart matches go straight onto, giving spreadsheet.

**13. seals.** While checking the packaging, the team keeps dented tins but takes out jars and packets with broken seals. Removed in the flow-chart paraphrases taken out, damaged matches broken, and the plural seals agrees with are.

The why and the trap for questions 14 onwards are free with an account on the [answers page](https://testmigo.com/ielts/listening/a-community-food-bank/answers).

## Transcript

**Announcer:** Part 2. You will hear the coordinator of a community food bank talking on a local radio programme about how the food bank works.

**Announcer:** First, you have some time to look at questions 11 to 15.

**Announcer:** Now listen carefully and answer questions 11 to 15.

**Joanne:** Thanks for having me. I'm Joanne Pelling, and I coordinate the Marrowby Food Bank, which runs from a warehouse on Tanner's Lane.

**Joanne:** Lots of your listeners drop food into the collection points at supermarkets in town, and I'm often asked what happens to it next. So let's follow one tin of soup.

**Joanne:** It starts in the supermarket itself. When we first set up, we had a wooden box by the main entrance, but people tended to walk straight past it on their way in.

**Joanne:** So now there's a big green trolley just beyond the tills, and you can drop your items into it on your way out. That works far better.

**Joanne:** Twice a week, one of our drivers empties the trolley into crates and brings everything back to the warehouse in our van.

**Joanne:** The first thing that happens there is that every crate gets weighed. That's so we can tell each supermarket how much its customers have given.

**Joanne:** Years ago we wrote the weights on a paper chart pinned to the office wall. These days they go straight onto a spreadsheet, so we can see at a glance whether donations are going up or down.

**Joanne:** Next, a team checks the dates on every item. Now, there's an important difference here. A use-by date is about safety, so anything past it is thrown away.

**Joanne:** A best-before date is only about quality, though. Food's usually still safe to eat after it, so biscuits a week past that date can still go out.

**Joanne:** While they're doing that, the team also looks at the packaging. A dented tin is generally fine, so we keep those, but jars and packets with broken seals are taken out.

**Joanne:** After that, the food's sorted into types, soups together, cereals together, and put on the shelves.

**Joanne:** We don't put the newest donations at the front. It's the other way round: the oldest stock sits at the front, so it's the first to go out.

**Joanne:** Then, on Monday and Thursday evenings, we pack the parcels. Each one is meant to last a household three days, and the size depends on how many people are in the family.

**Joanne:** We also slip a leaflet into every box with a few simple recipes, because not everyone's sure what to do with, say, a bag of dried lentils.

**Joanne:** And finally, families pick up their parcels from the community centre on Quarry Street. They come with a referral from someone like a doctor, a teacher or an advice worker.

**Announcer:** Before you hear the rest of the talk, you have some time to look at questions 16 to 20.

**Announcer:** Now listen and answer questions 16 to 20.

**Joanne:** Now, what I'm asked most often is what people should actually give.

**Joanne:** We're hardly ever short of pasta or breakfast cereal. The shelves are usually full of them.

**Joanne:** Tinned meat and fish are a different story. They cost a bit more, so people tend not to pick them up for us, and they're what we run out of most often.

**Joanne:** Then there's home-made food. We've had some wonderful cakes and jars of jam handed in, and I know a lot of love goes into them.

**Joanne:** Sadly, though, we can't pass them on, because we've no way of knowing how they were prepared or stored, and we simply can't take risks with people's health.

**Joanne:** Fresh fruit and vegetables are very welcome, but please don't leave them in the supermarket trolley. They can sit there for days before the van comes.

**Joanne:** If you've got a glut from your garden or allotment, bring it directly to us at the warehouse, ideally on a Monday or Thursday, so it goes into that evening's parcels.

**Joanne:** Toiletries are something people often forget about, but toothpaste, soap and shampoo are all really useful.

**Joanne:** We don't put them in every parcel, because families' needs vary so much. Instead we keep them in a separate cupboard, and anyone who'd like some just has to ask when they collect their food.

**Joanne:** Oh, and a word about size. Please don't bring us enormous sacks of rice. Small packs are much easier for us to share out, and for families to carry home.

**Joanne:** Finally, money. People sometimes assume that the cash we're given mostly goes on fuel for the van. Actually, no, a garage in town has covered our fuel since we started.

**Joanne:** What a donation of money really does is let us buy whatever's running low. So if we've run out of tinned fish on a Friday morning, we can go and buy some that afternoon.

**Joanne:** Anyway, that's everything from me. Thanks for listening, and for all you've already given.

**Announcer:** That is the end of Part 2. You now have 30 seconds to check your answers.

[Practice A Community Food Bank](https://testmigo.com/ielts/listening/a-community-food-bank)