# James' Furniture Rossi Case Study Review

IELTS Academic Listening - 10 questions - 9 minutes - Multiple choice, Summary completion (word list)

Source: Recording, questions and answer key from The Official Cambridge Guide to IELTS, Test 5, Listening Part 3. © Cambridge University Press & Assessment. Used for educational practice. Explanations and evidence notes are written by Testmigo.

## The recording

8 minutes of audio. Practice it with the player on the page; the transcript is on the answers page.

## Questions

### Questions 21-25: Multiple choice

Choose the correct letter, A, B or C.

21. Why has James chosen to do a case study on the company Furniture Rossi?
   - A. It has enjoyed global success.
   - B. It is still in a developmental phase.
   - C. It is an example of a foreign company being rebranded for Australia.

22. According to James, why did Luca Rossi start a furniture company?
   - A. Furniture-making was already a family occupation.
   - B. Rossi saw a need for hand-crafted furniture.
   - C. The work Rossi had done previously was unrewarding.

23. What gave Furniture Rossi a competitive advantage over other furniture companies?
   - A. its staff
   - B. its lower prices
   - C. its locally sourced products

24. What does the tutor recommend James does when writing the second draft of his case study?
   - A. provide more detailed references
   - B. check for written accuracy
   - C. add his own views

25. What do the tutor and James agree was wrong with James' last presentation?
   - A. It was too short.
   - B. It focused too much on statistics.
   - C. There was not enough interaction with the audience.

### Questions 26-30: Summary completion (word list)

History of Furniture Rossi. Complete the flow-chart below. Choose the correct letter, A-G, for each answer.

- **A** website
- **B** locations
- **C** designs
- **D** TV advertising campaigns
- **E** quality
- **F** values
- **G** software programs

The product **(26)** _____ led to a wider customer base.
Greater customer demand meant other **(27)** _____ were needed.
Better **(28)** _____ increased overall profitability.
Changes to the **(29)** _____ were brought on by customer complaints.
Furniture Rossi wants to make people more aware of its **(30)** _____.

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