# PTE Reading MCS #10: Professional Communication...

Reading: Multiple Choice, Single Answer #10 - Level 2 - Feeds Reading

> Read the text and answer the question by choosing one option. Only one answer is correct.

Communication skills basically involve being able to put your message across clearly and effectively both orally (for example, in meetings) and in writing (reports and records). Unfortunately, both these areas have been undervalued in the past and have not received the attention they deserve in terms of, for example, training and development. There is, therefore, a need to make sure that we do not come across as unprofessional in meetings through a lack of presentation skills and 'skimp' on records and reports because we feel unconfident in writing them effectively or do not appreciate their significance - many disastrous mistakes have occurred because of poor or non-existent written communication.

How can we, according to the writer, come across as unprofessional in meetings?

- By undervaluing oral communication.
- By having a lack of training and development.
- By undervaluing written communication.
- By having a lack of presentation skills.

## Answer

By having a lack of presentation skills.

## Explanation

The question asks about meetings. The passage says we must not come across as unprofessional in meetings "through a lack of presentation skills". The fear of writing goes with skimping on records and reports, not with meetings, and undervaluing or missing training explain past neglect, not how you appear.

## Hints

- Find the sentence that mentions meetings and the word "unprofessional".
- Separate what the passage says about meetings from what it says about written reports.

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