# PTE RTS #7: Interlibrary Loan Request for...

Respond to a Situation #7 - Level 2 - Feeds Speaking

> Read the situation and listen to it. You have 10 seconds to prepare, then 40 seconds to respond as if you were speaking to the person in it.

You are preparing for a research project and need access to a specific journal article, but your university library doesn't seem to have it in its collection. You approach a librarian to ask if there is any way to obtain it through interlibrary loan. How would you ask for assistance professionally?

## Answer

Hi, this is Olivia. I'm currently working on a research project for my History class, and I need access to a specific journal article. Unfortunately, I noticed that the university library doesn't have it in its collection. I was wondering if there's any way to request it through interlibrary loan. Could you help me with this process or provide some guidance? I'd really appreciate your assistance. Thanks so much for your help!

## Explanation

You are speaking to a librarian, so use a polite, professional tone. Explain that you need a specific journal article for a research project. Say the library does not seem to have it. Then ask whether you can get it through interlibrary loan.

## Hints

- Start by greeting the librarian and explaining that you are working on a research project.
- Clearly state that you have searched the library catalog but were unable to find the specific article you require.

## Transcript

You are preparing for a research project and need access to a specific journal article, but your university library doesn't seem to have it in its collection. You approach a librarian to ask if there is any way to obtain it through interlibrary loan. How would you ask for assistance professionally?

[Practise this question with the exam timer](https://testmigo.com/pte/practice/respond-to-a-situation/interlibrary-loan-request-for-academic-research) - [All Respond to a Situation questions](https://testmigo.com/pte/practice/respond-to-a-situation)